General Manager - Running Lab (Brighton, Michigan)
General Manager — Running Lab
Location: Brighton, MI
Job Type: Full-time
About Us:
Running Lab is a locally owned run specialty store dedicated to inspiring people to move since 2011. We provide an expert footwear fitting experience, high-quality gear, and host community events that bring runners and walkers together. We’re passionate about building relationships and creating an inclusive, supportive environment for every level of fitness.
Position Overview:
Running Lab is seeking a dynamic and experienced General Manager to lead our team and oversee daily operations. The ideal candidate is a passionate leader who thrives in a fast-paced, customer-focused environment and has a genuine love for the running community. This role requires strong business acumen, excellent communication skills, and the ability to foster a positive and productive team culture.
Hours:
40 hours per week | Includes some evenings and weekends
Key Responsibilities:
- Oversee daily store operations, ensuring an exceptional customer experience.
- Lead, mentor, and motivate staff to achieve sales and service goals.
- Manage inventory, merchandising, and vendor relationships.
- Develop and execute strategies to drive store performance and growth.
- Plan and support community engagement initiatives and in-store events.
- Handle scheduling, payroll, and administrative duties.
- Monitor KPIs and provide regular performance reports.
- Maintain a clean, organized, and welcoming store environment.
Qualifications:
- Strong background in customer service and team development.
- Proven ability to drive sales and manage operational efficiency.
- 2+ Years of retail or leadership experience
- Excellent organizational and problem-solving skills.
- Passion for running, fitness, and an active lifestyle.
- Experience with POS systems and retail management software.
- Flexible availability, including evenings and weekends as needed.
- Retail experience is preferred but not required
What We Offer:
- Simple IRA with up to 3% match
- Healthcare
- Maternity / Paternity leave
- Competitive salary
- Employee discounts on footwear, apparel, and gear.
- Opportunities for professional development and industry events.