Store Manager - Sole Sports
Here’s what we’re looking for:
Job Title: Retail Sales Manager
Our Company: Sole Sports Running Zone (www.solesportsrunning.com)
Company Description: Sole Sports launched in 2007 to help runners & walkers find the perfect shoe for their feet. Utilizing the latest research & technologies, Sole Sports is committed to finding the shoes that work best for our customer’s natural biomechanics. We have a strong passion for helping customers, and pride ourselves on our customer service, attention to detail, product knowledge & willingness to problem-solve. Our company treats everyone with respect while promoting a positive and fun working atmosphere. You might have seen us around the community participating in training groups, group runs, races and charity events.
Job Description: As a Sales Manager, you will be responsible for the day-to-day and long-term success of retail staff with a focus on customer experience. We believe that each one of our staff members is a key contributor to our brand’s success. This position will help create the best customer experience by focusing on what matters most, our team. You will be responsible for effectively onboarding, developing, scheduling, coaching and educating alongside our Training Manager. Our Sales Manager will oversee our Retail Sales Associates to ensure each customer is outfitted with everything they need to get started on their health & wellness journey, or cross their next finish line. This position will be expected to be on the sales floor 5 days a week and will include at least 1-2 weekend days a month.
Compensation: Competitive annual salary with opportunity to increase on an annual timeline based on sales, merit and experience.
Benefits:
- 401k with up to 3% Match
- Healthcare
- Discounted Products
- Free/Discounted Event Entries
- Discounted Goods & Services from our Community Partners
Hours:
- 40 hours per week | Includes some evenings & weekends
Locations:
- Tempe: 1006 E Warner Rd. #104, Tempe, AZ 85284
- Gilbert: 3945 E Williams Field Rd. #101, Gilbert, AZ 85295
Requirements:
- A passion for running, walking, health and fitness
- High understanding of sales principles & customer service practices
- A friendly, outgoing & helpful personality
- Ability to multi-task and work in a fast-paced environment
- Proficiency in coaching, counseling, and corrective action techniques to enhance employee performance
- Ability to identify and develop employees with potential to grow by using tools such as on-the-job training, performance metrics, and performance reviews
- Strong desire to consistently achieve financial objectives and sales goals
- Ability to build a strong customer base by designing and implementing store events, programs & outreach strategies
- Leadership and influence in the community through developing relationships with local leaders in business, non-profit, and running organizations
- An entrepreneurial spirit to identify opportunities that tackle customer problems and create additional revenue within our area of expertise
- Ability to maintain accurate inventory with monthly and annual cycle counts
- Oversee the creation of employee schedules to ensure adequate coverage for store operations based on day-to-day sales volumes
- Proactively respond to customer and employee questions and issues in a timely, professional manner
- Support all Sole Sports initiatives, activities, and functions
- Other duties as required
Qualifications
- 2+ Years of retail or leadership experience
- Flexible work schedule to include weekends, nights, mornings & holidays
- Demonstrated track record of building teams
- Passion for Coaching, Training and Developing People
- Ability to Balance the Needs of Employees and Business
- Enthusiastic, Energetic, and Personable Professional Demeanor
- Can Own and Manage Administrative Tasks, Customer Interactions and a Fast-Paced Environment while Staying Organized
- Professional and Timely Internal and External Communication (Written & Verbal)
- Ambitious, Hardworking and Team-Oriented
- Collaborative and Customer-centric
- Willing to go Above & BeyondMust be a team player and willing to work with others
- Retail experience is preferred but not required
- Must be able to lift up to 30lbs with minimal physical limitations
- Basic understanding of POS systems + G-Suite or Microsoft Office Applications
- Must have reliable and timely transportation available
How to Apply: In-Person or online at: